These apply when you use thefamilyos.net, add one of the free automations, or buy something from us. They are written to be read.
Last updated November 12, 2026
The Family OS sells digital products: iPhone shortcuts you add from a link, and the written guides that go with them. Each one is a one-time purchase. Nothing renews and there is no subscription.
Your order is delivered by email, to the address you gave at checkout, usually within a few minutes. If it does not arrive, email hello@thefamilyos.net and we will send it again.
The shortcuts run on an iPhone with the Shortcuts app. There is no Android version. Each product page says what else that product needs, such as an iPhone model that supports Apple Intelligence. Please read that before you buy.
Apple changes iOS and the Shortcuts app from time to time. We update our guides when that happens. We cannot promise that every shortcut will work on every iPhone and every version of iOS.
What you buy is yours to keep and to use in your own household, on your phone and your family's phones. You may change any shortcut to fit your house.
Please do not resell the products, post the files or the install links publicly, or pass them on as your own. The guides, the shortcuts and the writing on this site belong to The Family OS.
One free reschedule with 24 hours' notice. All sales are final, with no refunds. A no-show, or a cancellation with less than 24 hours' notice, counts as the session used. If Cassie has to cancel, you choose a new time or a full refund.
If something does not work on your iPhone, write to us first and we will help you get it running. If we cannot, we will refund you. Ask within 7 days of your order.
To reach us, reply to the email your order came in, or write to hello@thefamilyos.net. A real person reads it.
The free automations, the quiz, the templates and the planners are free to use. A shared planner can be seen and added to by anyone who has its link, so share the link only with the people you are planning with.
The automations are conveniences for a household. None of them is a safety system or an emergency service, and a phone can be off, out of battery or out of signal. In an emergency, call 911.
What we publish is general information about running a household. It is not medical, legal or financial advice, and we do not promise a particular result in your home.
We work to keep the site and the products accurate and working. They are provided as they are. As far as the law allows, The Family OS is not responsible for indirect losses that come from using them, and our total responsibility for any product is limited to what you paid for it.
The Family OS is independent. It is not affiliated with or endorsed by Apple, OpenAI or Anthropic. iPhone, Shortcuts and Apple Intelligence are trademarks of Apple Inc. Payments are handled by Stripe under Stripe's own terms.
What we collect and how we use it is on the privacy page.
If these terms change, we will update this page and change the date at the top. The terms that apply to an order are the ones on this page on the day you placed it.
These terms are governed by the laws of the State of Texas, in the United States.
Email hello@thefamilyos.net.